As STERİLMED MEDİCAL ELEKTRİK ELEKTRONİK OTOMASYON İNŞAAT GIDA SANAYİ VE DIŞ TİCARET LİMİTED ŞİRKETİ, in order to transform our customers' expectations into satisfaction and to further develop ourselves towards this goal, we commit to the following:

• Implementation and Continuous Improvement: To document, certify, and continuously improve our processes to meet the requirements of ISO 9001 and ISO 14001 standards.

• Quality Materials: To use raw materials and auxiliary substances that comply with internationally recognized standards.

• Environmental Responsibility: To ensure the sustainability of our quality approach to reach our goals and targets, serving as an exemplary organization for society and the environment without causing harm to nature.

• Employee Development: To enhance the professional knowledge and skill levels of our employees through continuous training.

• Timely Delivery: To adopt the principle of high-quality production and on-time shipment in accordance with customer demands.

• Reliability: To be a reliable organization that meets the needs and expectations of customers and stakeholders at the highest level with optimum quality.

• Process Management: To ensure coordination between units and increase communication efficiency through effective process management.

• Product & Health Safety: To increase product stability and reduce risks to public health.

• Auto-Control System: To increase employee competencies through training and implement an auto-control system by ensuring shared responsibility at every level.

• Resource Efficiency: To utilize natural resources efficiently by implementing practices that value people and the environment.

• Legal Compliance: To continuously improve the effectiveness of our system by fulfilling the legal requirements stipulated by the Environmental Management System.

• Environmental Awareness: To ensure the awareness and continuity of environmental consciousness among our employees through training.

• Pollution Prevention: To conduct our activities with a focus on energy efficiency, technological equipment selection, and the prevention of natural resource depletion to avoid environmental pollution.

Our core principle while planning all activities is to reduce waste and use our inputs effectively and efficiently.

In this direction, we aim to:

• Maintain the highest level of customer satisfaction, manage customer feedback effectively, and ensure timely delivery by eliminating non-value-added processes.

• Foster a participatory and pluralistic management approach within our institution, encouraging "Leadership" and "Employee Participation" in all our processes.

• Increase training for continuous development, creating awareness across all sectors of society to establish a solid corporate culture.

• Implement effective quality management systems in all processes to provide sustainable services at international standards.

• Establish a fast and effective working system by utilizing technological opportunities in corporate communication with our suppliers and customers.

Sterilmed pledges to realize these policies and principles, provide the necessary resources, and ensure the continuous improvement of the Integrated Management System.